Shipping policy

Once your order is placed, you will receive a confirmation email letting you know that we have received your order. Once your order is fulfilled, you will receive an email notification that your parcel is on its way. Orders are dispatched within 1-3 business days and typically take 3-5 business days to arrive.

We currently only ship within the UK. Please ensure that your delivery details are correct at the time of purchasing to avoid delays. Please note; we do not ship to P.O. boxes. 

In the event of any delivery issues, please contact us at info@thescentedessence.co.uk and we'll work swiftly to resolve the matter.

Shipping fees are non-refundable in the case of returns.